Shipping & Returns

Shipping/Handling Policy

Paper Packaging

Here at Bald is Beautiful we believe in keeping low prices and being upfront with our customers because our customers are an integral part of "Our family." One way in doing this is by offering low priced shipping in the United States. This is done by utilizing first-class when packages are under a pound and using flat rate boxes for larger quantity orders. We do this so there is never any surprises at checkout. In addition, low-cost international shipping is available. 

Handling time for all pre-made items is 3 business days; however, I do my best to send them out the next day. For custom orders, one can expect approximately a week prior to shipping; however, this is dependent upon the number of orders I am working on at the time. For custom and rush orders, please contact me prior to placing it. 

Return & Exchange Policy

At Bald is Beautiful, we want every customer to be 100% satisfied with every purchase they receive. If you are not satisfied, for whatever reason, we offer free returns within 30 days of purchase. The refund can be received in the form of store credit, exchange, or the original payment method. Please note the following exceptions to our return policy:

  • Discounted items are final and cannot be returned or exchanged

  • Custom & Embroidered items are not eligible for returns due to the nature of the products unless the flaw is due to our doing (Double-check all spelling prior to submitting)  

  • Returned items must be returned in the original packaging

  • Returned items must be in the original condition with no signs of wear or use

Processing a Return:

  1. Log in to your online return portal with your email address and order ID

  2. Select products you wish to return or exchange

  3. Print shipping label you will receive by email

  4. Send all items with the provided label

 

Or contact us phone or email to initiate a return request.

Additional info:

  • Return shipping fee is paid by the buyer 

  • Contact us with any additional questions